Customer Care Specialist at Vezeeta - STJEGYPT
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Work Type : Full Time
Experience : 0-1 Years
Gender : male and female
Salary: Not mention
Salary Type : Net Salary
Location: Egypt
Responsibilities
- Manage large amounts of incoming/outgoing calls promptly
- Follow communication scripts when handling different topics
- Identify customers needs clarify information and provide solutions and alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in an understandable way
- Meet the team qualitative and quantitative targets
Requirements
- Bachelor Degree is required
- Excellent Customer service and complaint-handling skills
- Strong communication skills both written and verbal
- Ability to multi-task prioritize and manage time effectively
- Active dynamic and open to learning
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Apply from here
للمزيد من الوظائف فى تخصص
Customer Service