Key Result Areas

• Handling QCB (Qatar Central Bank) & Court Orders.
• Handling Minor Affairs Authority Letters.
• Handling MOI Letters.
• Ensure the correspondence are fully complied with all Regulators/Authorities requirements and policies are strictly adhered to work on Increasing the effectiveness and efficiency of support services through improvements to each correspondence, coordinate, manage and monitor the working of various activity.
• Investigate & follow up issues with the other stakeholders within Mashreq.
• Review in detail the Standard Operating Procedures (SOP).
• Review the process notes & guidelines.
• Understand the working of the Flex cube and ETL (Extract, Transform & Load).
• Differentiate between the court order types like: Enquiry, Freeze, Un freeze and Inheritance cases.
• Understand the risk of late response/action against regulators notices.
• Focus on efficiency to avoid errors.
• Process the cases based on SLA (Service Level Agreement).
• Cooperate with the team and keep alert

Knowledge, Skills And Experience

• Knowledge of all Government Related and functional processes.

• The job holder should also possess excellent communication skills and interpersonal skills.

• Ability to work under pressure.