Cash Transactions: Operations: Floor Management:
customers OTC (Over the counter) transactions; support Customer service
in sales through customers referrals and support branch sales through
universal teller proactive outreach.
all Floor Manager & Quick Service Officer functions
accountabilities when assigned as a Floor Manager or Quick Service
Officer.
& greet customers and guide them to the right staff; help with
missing documents and ensure seamless experience; Educate customers with
ATM functionalities and services and support with online sign-ups
utilizing demo account.
simple customer transactions under 2 mins (e.g. debit card issuance
request, cheque deposits, statement and letter issuance).
