Qualifications

• Fluent in English (B1+/ B2)
• Experience in customer-facing roles, customer service, or call centers
• Ability to multitask and work under pressure
• Ability to handle difficult customers and resolve conflicts in a professional manner
• Strong problem-solving skills and attention to detail
• Proficiency in Microsoft Office suite
• Availability to work on weekends and public holidays
• Bachelors degree or higher in a related field is preferred
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