Key Responsibilities:

Qualifications:

• Bachelors degree in human resources, Business Administration, or related field,
• 1-2 years of experience in HR, preferably in a retail or customer-focused industry,
• Strong understanding of HR principles, including payroll & personnel affairs, recruitment, onboarding, and employee relations,
• Familiarity with labor, insurance and income tax laws,
• Proficiency in Microsoft Office applications with a specific focus on Excel, Word and PowerPoint,
• Strong interpersonal and communication skills with the ability to interact effectively with store employees at all levels,
• Excellent organizational and multitasking skills, with an ability to prioritize in a fast-paced environment,
• Excellent command of written and spoken English, Native Arabic Language,
• High attention to detail and commitment to confidentiality,
• Very high numerical and cognitive abilities.

Recruitment & Staffing:

• Assist in the recruitment process for store-level positions (e.g., sales associates, store managers),
• Post job advertisements on job boards, social media, and other platforms,
• Screen resumes and schedule interviews for selected candidates,
• Participate in interviews and provide feedback to the HR manager and hiring teams.

Compliance & Policy Management:

• Ensure that all HR policies and procedures are implemented consistently across retail locations,
• Assist in ensuring compliance with labor laws and regulations specific to the retail industry,
• Support HR management in auditing and reviewing policies to ensure relevance and compliance with industry standards.

Payroll & Personnel Affairs:

• Maintain accurate and up-to-date employee records in ERP system and Master data sheets,
• Assist in payroll processing by ensuring accurate attendance and leave records for head office and store employees,
• Prepare various recurring or by demand HR reports,
• Track employees absences (consecutive / inconsecutive) and take necessary actions according to law,
• Follow up contract management process and act upon renewal, dismissal decisions.
• Manage & update employees filling and archiving,
• Controlling and tracking the legal official letters to be sent in a timely and punctual manner,
• Support in fulfilling employees requests through HR service desk platform.

HR Projects: