نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : 12000
المكان : Cairo- Egypt
الخبرة : 0-1 سنة
الراتب : 12000
المكان : Cairo- Egypt
Job Description
- Al Fawzy Dental is hiring new front desk officers from both genders for Dokki branch and fifth installment branch
- Working hours : Morning shift: 10 am to 5 pm / Night shift: 3 pm to 10 pm for females or 4 pm to 11 pm for males/ Mid day shift from 12 to 7 pm
- Days off : Friday
- Age : 25 - 35
Job Benefits:
1-Bonus and incentives are applied quarterly on overall income.
2-Extra day off is negotiable.
3-Paid social insurance.
4-Paid overtime exceeding shift hours.
Job role:
- Patient Interaction: Greeting patients as they arrive at the dental office with a friendly and welcoming demeanor.
- Appointment Scheduling: Managing the dental office schedule by scheduling and confirming patient appointments.
- Billing and Payments: Collecting and processing payments for dental services.
- Administrative Tasks: Performing general administrative duties, including filing, data entry, and managing office supplies. Assisting with the completion of patient forms and paperwork.
- Phone Management: Answering and directing phone calls in a professional manner. Taking and relaying messages to appropriate staff members.
- Patient Intake: Welcoming new patients, collecting necessary information, and assisting with the completion of initial paperwork. Providing patients with necessary forms and ensuring they understand the office policies.
- Team Collaboration: Collaborating with other members of the dental team, including dental assistants, hygienists, and the office manager, to ensure smooth workflow. Communicating effectively with dental professionals regarding patient needs and schedules.
- Patient Follow-Up: Following up with patients regarding appointment reminders and post-treatment care instructions. Seeking patient feedback and addressing any concerns or issues.
- Multitasking: Handling multiple tasks simultaneously, such as answering phones, scheduling appointments, and managing administrative responsibilities.
- Problem-Solving: Addressing patient concerns or conflicts and finding appropriate resolutions. Collaborating with the dental team to troubleshoot any challenges that may arise.
- Professionalism: Maintaining a professional appearance and demeanor at all times. Upholding the professional reputation of the dental practice.
Job Requirements
- Working hours : Morning shift: 10 am to 5 pm / Night shift: 3 pm to 10 pm for females or 4 pm to 11 pm for males/ Mid day shift from 12 to 7 pm
- Days off : Friday
- Age : 25 - 35
- English fluency is a must plus other languages is a preferred requirement.
Job requirements for this position:
- Education and Training: Bachelor degree is typically required.
- Communication Skills: Excellent verbal and written communication skills. Ability to communicate effectively with patients, dental professionals, and other staff members.
- Customer Service: Strong customer service skills to create a positive experience for patients. Ability to handle patient inquiries, schedule appointments, and address concerns in a professional and friendly manner.
- Organizational Skills: Effective organizational skills to manage appointments, schedules, and patient records. Maintaining an orderly and efficient front office.
- Computer Proficiency: Familiarity with dental practice management software and basic computer skills. Ability to use software for appointment scheduling, billing, and other administrative tasks.
- Phone Etiquette: Professional phone etiquette when answering calls, scheduling appointments, and addressing patient inquiries.
- Appointment Scheduling: Scheduling and confirming patient appointments. Managing the dental offices appointment calendar efficiently.
- Multitasking: Handling multiple tasks simultaneously, such as answering phones, scheduling appointments, and managing administrative responsibilities.
- Team Collaboration: Collaborating with other members of the dental team, including dental assistants, hygienists, and the office manager, to ensure smooth workflow.
- Attention to Detail: Paying attention to detail in maintaining accurate patient records and processing administrative tasks.
- Professional Appearance and Demeanor: Maintaining a professional appearance and demeanor when interacting with patients and colleagues.
- Apply Now