Role Description

This is a full-time, on-site role for a Customer Service Technical Support position at ETISAL International Group in Al Jizah, Egypt. The role involves providing technical support and assistance to customers, ensuring high levels of customer satisfaction, and maintaining positive customer experiences.

Qualifications

• Customer Support and Customer Service skills
• Customer Satisfaction and Customer Experience
• Phone Etiquette
• Excellent communication and interpersonal skills
• Problem-solving abilities and attention to detail
• Technical knowledge and troubleshooting skills
• Ability to work in a fast-paced environment
• Previous experience in technical support or customer service is a plus

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