الخبرة : 0-1 سنة
الراتب : Not specific
المكان : Egypt
Company Description
Tasahel is a one-stop-shop company based in Giza that provides travel-related services to Egyptians and foreigners. From passports and visas to flight and hotel reservations, Tasahel offers a wide range of services through a highly professional team. The company is established under a permit from the Ministry of Communications and Information Technology and is committed to providing exceptional customer service.
Role Description
This is a full-time on-site role for a Customer Support Specialist at Tasahel. The role involves tasks such as providing customer support, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to address customer inquiries and issues effectively.
Qualifications
- Customer Support and Technical Support skills
- Interpersonal Skills and Customer Satisfaction abilities
- Analytical Skills
- Excellent communication and problem-solving skills
- Ability to work effectively in a team
- Experience in the travel industry is a plus
- Fluency in English and Arabic
- Relevant certification or training in customer service