Universal Teller-Al Ahli Bank of Kuwait

Universal Teller-Al Ahli Bank of Kuwait
نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : Egypt
المكان : Egypt

About the job

Job purpose:

Deliver high quality service to customers through providing cash banking services.

Key accountabilities:

Cheque transactions: Handle customer requests for cheque collections, Draft cheques issuance.

Cash transactions: Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks

Money transfers: Handling internal transfers, whether within same account or to other PBE accounts.

Document Processing: Process all documents related to cash activities promptly and accurately to ensure customer’s satisfaction using different bank systems, and keep them updated accordingly. Sales: Identify sales leads by talking to customers and understanding their requirements & directs them to sales team in the branch where a potential sales opportunity is identified.

Customer service: Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints.

Customer requests: Complete all paper work and documentation for customers who wish to execute transactions commercial or retail. such as; outward transfers, internal transfers , deposit cheques for collections, issuance of bank drafts, modify contact information and update KYC information.

Education & Experience:

  • Bachelor's degree in relevant discipline.
  • Knowledge of cash management processes and customer services skills.
  • 0 - 1 years of experience in branch roles.


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