
الخبرة : 0-1 سنة
الراتب : Not specific
المكان : Egypt
The Role:
As a Customer Service Specialist, you’ll be the voice of Concentrix, providing top-tier support to our customers across multiple channels. You’ll solve problems, answer questions, and create memorable experiences—all while making a real difference.
What You’ll Do:
• Handle customer inquiries with professionalism and care via phone, email, and chat.
• Provide expert solutions to product and service issues, leaving customers satisfied.
• Work closely with team members to tackle complex problems and ensure smooth resolutions.
• Maintain accurate records and help improve processes based on customer feedback.
What We’re Looking For:
• Exceptional communication skills and a positive attitude.
• Ability to think on your feet and solve problems quickly.
• Previous customer service experience is a plus, but a passion for helping others is a must.
• Adaptability to a fast-paced, dynamic work environment.