Job Qualifications:

• 1 year of Customer Service Experience
• Fluency in spoken and written English
• Fluency in written Arabic
• Ability to answer a high volume of messages/outbound calls.
• Excellent interpersonal skills
• Demonstrate sound decision-making abilities
• Ability to anticipate problems and create solutions for them with Strong attention to detail
• Accept and adapt well to corporate or departmental change
• Able to begin tasks with limited supervision
• Understand and process new information quickly
• Understand the value of creating customer loyalty
• Maintain stable performance and poise in high stress situations
• Digital and E-commerce experience preferred.