2. Handle customer queries & complaints & escalate as appropriate.

3. Cross Selling of bank products.

4. Encourage and educate clients to use ATM machines, I Net & any other product.

5. Handle the first line maintenance in house ATM.

6. Handle client's requests efficiently, promptly as per Bank’s procedures.

7. Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.

8. Safe keeping of all bank valuables