Qualifications

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• Bachelor’s in a relevant field.
  
  

Knowledge

• Strong written and verbal communication skills.
• Detail-oriented with a proactive approach.
• Ability to remain calm, speak softly, and convey messages clearly and effectively, especially in challenging situations.
• Systematic and organized mindset.
• Customer-focused, with the capability to anticipate, understand, and address customer needs.
• Flexible with working hours and effective in a team environment.
• Proactive in identifying and resolving issues.
• Well-informed about activities affecting passengers.
• Rigorous in executing and adhering to instructions and procedures, maintaining strict compliance with rules of conduct.
  
  

Experience

• Relevant experience in customer service or retail.
  
  

Desired Behaviors & Experiences

• Professionalism and commitment.
• Strong communication skills.
• Apply from here