Customer Service Back-Office

Wave 7

We're looking for a superstar Back-Office Customer Service Representative to join our team!

In this role, you'll be the behind-the-scenes champion, working closely with our frontline customer service team to ensure every customer experience is top-notch.

Here's what you'll be doing:

• Providing exceptional customer support via email, chat, and phone.
• Investigating and resolving customer inquiries and concerns.
• Maintaining accurate and up-to-date customer records.

We offer:

• A competitive salary and benefits package.
• A positive and supportive work environment.
• Opportunities for professional development and growth.
• The chance to make a real difference in the lives of our customers.