Crédit Agricole Egypt is part of the Crédit Agricole Group, a leading global bank known for its customer-focused banking approach. The bank, established in 2006, offers innovative and convenient financial products across corporate, SMEs, and individual segments. With a focus on customer satisfaction, Crédit Agricole Egypt provides tailored financial solutions and easy accessibility through its branch network and electronic services.

Role Description

This is a full-time on-site role for a Call Center Representative located in Cairo, Egypt. The Call Center Representative will be responsible for handling customer inquiries, resolving issues, providing product information, and ensuring a high level of customer satisfaction on a daily basis.

Qualifications

• Customer Service Representatives and Customer Support skills
• Interpersonal Skills for effective communication
• Computer Literacy for using call center systems
• Strong focus on Customer Satisfaction
• Previous experience in a call center role is a plus
• Fluent in both English and Arabic languages
• Ability to multitask and work well under pressure
• Apply from here