This is a full-time on-site role for a Customer Service Agent located in Cairo. The Customer Service Agent will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include responding to customer calls and emails, resolving issues, and maintaining a high level of service quality.

• Proficiency in Customer Service Representatives, Customer Support, and Customer Service
• Experience in Customer Satisfaction and Customer Experience management
• Strong communication and problem-solving skills
• Ability to work effectively in a team environment
• Fluency in English (both spoken and written)
• Previous experience in a similar role is preferred
• High school diploma or equivalent; further education or relevant certifications are a plus
• Apply from here
  
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