JOB PURPOSE The Human Resources Services Specialist at Azadea's Business Services is responsible for delivering professional HR services within established policies and professional standards, aiming to support the effective provision of highquality HR services throughout the business.

RESPONSIBILITIES - Provide professional coaching and guidance to internal stakeholders to ensure the proper implementation of HR policies. - Develop strong internal relationships, recognize good performance and behavior, and oversee thorough investigations into issues and conflicts. - Contribute to the development and implementation of projects to support the continuous improvement of HR provision and standards, monitoring the outcomes in alignment with established Key Performance Indicators (KPIs). - Liaise with line managers to ensure a full understanding of their requirements and preferences. Conduct interviews and select qualified applicants in accordance with the established company policy. - Manage the bi-yearly performance appraisal system. - Facilitate and organize team members' training programs. - Adopt an open-door policy with employees to foster smooth communication and actively work towards maintaining a low turnover rate. BEHAVIORAL COMPETENCIES Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, quickly determines the most critical data and 2 Version 01 © Korn Ferry 2023. All rights reserved. Confidential. focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. well. Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work. Ensures Accountability Holds self and others accountable to meet commitments. For example, holds self to high standards and consistently honors policies, procedures, and work requirements. Scrupulously ensures all work is correct. Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing. Demonstrates Self-Awareness Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. For example, actively seeks feedback from a variety of sources; asks clarifying questions to understand and improve own impact on others or on team performance. Reflects on and learns from own mistakes. LANGUAGE & TECHNICAL SKILLS Language Proficiency - Fluency in English. - Fluency in French is a plus. Technical Skills - Proficiency in MS Office. EDUCATION Bachelor’s degree in Human Resources, or a related field. EXPERIENCE Two to four years of experience in a similar role. 3 Version 01 © Korn Ferry 2023. All rights reserved. Confidential. Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws
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