Receptionist & Front Desk Officer – Travel Industry

Receptionist & Front Desk Officer – Travel Industry
نوع العمل : عمل كلى
الخبرة : 3-5 سنة
الراتب : NOT MENTIONED
المكان : EGYPT

Job Details

Experience Needed:2 to 4 years
Career Level:Experienced (Non-Manager)
Education Level:Bachelor's Degree
Gender:Female
Salary:Confidential

Job Description

For a new branch in the travel industry

 

  • Greet and welcome clients, visitors, and guests in a professional and friendly manner.
  • Answer, screen, and direct incoming phone calls to the appropriate departments or personnel.
  • Manage the reception area to ensure it remains tidy, organized, and presentable at all times.
  • Schedule and coordinate appointments, meetings, and conference room bookings.
  • Handle incoming and outgoing correspondence, including mail, packages, and emails.
  • Assist with administrative tasks such as data entry, filing, photocopying, and document preparation.
  • Maintain accurate records of visitor logs and ensure compliance with security protocols.
  • Provide information about the company’s services and direct inquiries to the relevant team members.
  • Support the administrative, marketing, and accounting teams with ad hoc tasks as needed.
  • Coordinate with office management to ensure supplies and resources are adequately stocked.

Job Requirements

  • 2-4 years of proven experience as a receptionist, front desk representative, or similar administrative role.
  • Excellent verbal and written communication skills in both English and Arabic.
  • Strong organizational and multitasking abilities with keen attention to detail.
  • Professional appearance and demeanor with a customer-oriented attitude.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • Demonstrated ability to work effectively in a fast-paced, office-based environment.
  • Strong interpersonal skills and the ability to interact with diverse individuals.
  • Flexibility to support various administrative, marketing, and accounting tasks as required.
  • Punctuality and reliability in attendance and task completion.