Restaurant Operations & Field Support Specialist – EZeats

Restaurant Operations & Field Support Specialist – EZeats
نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : not mentioned
المكان : Egypt

Job Details

Experience Needed:1 to 3 years
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Bachelor's Degree
Salary:Confidential

Job Description

  • Provide on-ground support at partner restaurants to ensure seamless daily operations.
  • Train new restaurant staff on using EZeats’ platform and tools.
  • Proactively engage with waiters and restaurant staff to adapt our system by showcasing its benefits.
  • Build strong relationships with branch managers, acting as their primary point of contact.
  • Monitor restaurant performance and assist in optimizing operations during peak hours
  • Meet monthly targets for the number of orders and work to enhance customer satisfaction.

Job Requirements

  • 1-3 years of experience in on-ground operations, hospitality, or a related field.
  • Ability to work full-time, under an on-site arrangement, with flexibility for occasional travel between locations.
  • Strong interpersonal and communication skills for effective collaboration with restaurant staff and internal teams.
  • Demonstrated problem-solving abilities and a proactive approach to addressing operational challenges.
  • Excellent organizational skills and attention to detail.
  • Ability to thrive in a fast-paced, evolving environment.
  • Willingness to work flexible hours, including evenings or weekends if required.