Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Analyst, Product Delivery

Overview

• Responsible for determining and assessing market/product delivery readiness in conjunction with GP&S
• Responsible for the project management and delivery of new and complex products/platforms and services
• Partners with the sales teams to ensure clear & required solution definition for the client with a proposed implementation plan
• Acts as the knowledge expert on new and complex products and the most effect means of delivery
• Oversees development of delivery process maps that articulate all assets and functions to be coordinated

• Acts as a project manager and key end-to-end resource lead on small to mid-sized projects
• Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process
• Contributes to the delivery of integrated solutions that address customer needs
• Supports Product Delivery teams, internal partners and key stakeholders to provide support in a market or region
• Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers
• Analyzes data from product delivery projects and reports on performance relative to success metrics
• Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs
• Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks

• Moderate professional experience in financial services, cards, payments or another related field
• Understands Mastercard’s product delivery process
• Experience working at Mastercard facilities and on Customer business locations

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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