Key Responsibilities:

• Lead, coach, and motivate the cruise team to achieve sales targets.
• Oversee cruise bookings, pricing, promotions, and special offers.
• Maintain strong relationships with cruise lines and cruise partners.
• Support complex bookings, group cruises, and VIP clients.
• Monitor team performance, KPIs, and daily operations.
• Ensure high service quality and customer satisfaction.

Requirments:

• Proven experience in cruise sales or cruise operations (MSC, Royal Caribbean, Aroya, Etc.)
• Previous team leadership or supervisory experience is a strong advantage.
• Strong knowledge of major cruise lines and cruise itineraries.
• Excellent communication and negotiation skills.
• Very good English.
• Ability to work under pressure and handle high-volume inquiries.

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