Job Details

Experience Needed:5 To 10 Years

Career Level:Manager

Education Level:Not Specified

Salary:Confidential

Job Categories:

• Hospitality/Hotels/Food Services

Skills And Tools:

HotelsManagerRestaurant ManagerCustomer ServiceHospitalityCommunication

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Maintain hygiene, safety, and compliance standards.

Job Requirements

• Proven experience as a Restaurant Manager or Assistant Restaurant Manager (preferably in hotels).
• Strong leadership, communication, and organizational skills.
• Knowledge of F&B systems and restaurant software (POS).
• Excellent customer service orientation.
• Ability to work flexible hours, including weekends and holidays.
• Fluent in English; other languages are a plus.

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