Job Details

Experience Needed:1 To 10 Years

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Not Specified

Salary:Confidential

Job Categories:

• Customer Service/Support

Skills And Tools:

MarketingCustomer ServiceCRMCommunicationCustomer Supportsales skillsSales Support

Job Description

• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Provide data and guides to help the sales team
• Develop and monitor performance indicators
• Make Calls
• Keep record of sales trends
• Work closely with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Suggest sales process improvements

Job Requirements

• Proven work experience as a Sales support specialist or Sales support associate would be a PLUS
• Proficiency with MS Office Suite, particularly MS Excel
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• BS / BA degree in Marketing or in relevant field

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