Pay Range: $28.62 - $35.78 per hour ($59,534 - $74,418 annually)

Job Posting Closing on: Sunday, July 20, 2025

Workdays & Hours: FLSA Exempt position. Schedule may vary based on operational needs. Some positions may be assigned to a 4/10 or 5/8 workweek. All roles participate in a 24/7/365 on-call rotation with 1-hour response times.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

An IT Technical Support Analyst I position is available with the City of Fort Worth IT Solutions’ new Public Safety Field Support division. The Public Safety Field Support team provides end-user technical support to the City of Fort Worth’s first responders, including Police, Fire, and Emergency Medical Services personnel. The team ensures the reliable operation of field-deployed technology used by public safety professionals, delivering responsive service to support mission-critical operations in dynamic environments.

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