Key Responsibilities:

• Close sales deals over the phone and generate new business opportunities
• Maintain strong customer relationships through excellent service and communication
• Resolve customer inquiries and complaints efficiently, offering practical solutions
• Review and process customer sales orders via SAP and OrderPro
• Coordinate with distribution teams for timely and efficient deliveries
• Communicate stock availability, product aging, and credit status to customers
• Assist with sales forecasting and ensure forecast accuracy by collecting relevant data
• Prepare and submit timely sales and activity reports

Requirements:

• Bachelor’s degree in Business, Communications, or related field
• 3+ years’ experience in customer service and/or sales
• At least 2 years in a relevant role
• GCC experience is a strong advantage
• Proficient in sales techniques, lead generation, and tele-sales
• Strong skills in order management systems, especially SAP
• Excellent problem-solving, adaptability, and communication skills
• Ability to prioritize tasks in a high-volume, fast-paced environment

Desired Competencies:

• Customer Relationship Management
• Sales Trend Analysis & Market Research
• Resilience & Accountability
• Data Administration & Reporting
• Leadership potential and collaboration mindset
  

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