Job summary

This is a full-time on-site role for a Guest Service Agent, located in Dubai, United Arab Emirates. The Guest Service Agent will be responsible for welcoming guests, handling check-ins and check-outs, and managing guest inquiries and complaints.

Qualifications

• Excellent customer service and communication skills
• Proficiency in handling check-ins and check-outs and managing guest inquiries
• Ability to coordinate with housekeeping and maintenance teams
• Experience in processing payments and maintaining booking records

Responsibilities

• Welcoming guests, handling check-ins and check-outs
• Managing guest inquiries and complaints
• Coordinating with housekeeping and maintenance teams
• Processing payments and maintaining booking records

Skills

• Excellent customer service and communication skills
• Proficiency in handling check-ins and check-outs and managing guest inquiries
• Ability to coordinate with housekeeping and maintenance teams
• Experience in processing payments and maintaining booking records

Benefits

• Competitive salary
• Opportunities for career growth and development
• Comprehensive benefits package
• Recognition and rewards for outstanding performance
  

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