Vodafone UK Customer Service Representative | Full Time | Hybrid | Alexandria, Egypt

Vodafone UK Customer Service Representative | Full Time | Hybrid | Alexandria, Egypt
نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Egypt

Job Details

Experience Needed:0 To 3 Years
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Bachelor's Degree
Salary:Confidential, Device & Headset Will Be Provided.

Skills And Tools:

Job Description

   Ready to take your career to the next level? Join one of the world’s leading corporations as a Call Center Representative for our English-speaking account. We’re offering a hybrid opportunity with a competitive package, guaranteed career progression, and a dynamic work environment.


 

 What You’ll Do:

  • Communicate with customers via phone and provide expert support.
  • Answer questions about products, pricing, and availability.
  • Collaborate with internal departments to meet customer needs.
  • Maintain a high-quality customer experience and represent the company professionally.
  • Perform data entry across various platforms.


 

What We’re Looking For:

  • Fluent English speakers (C1 level minimum).
  • Graduates, gap year students, or dropouts.
  • Residents of Cairo or Alexandria (mandatory nesting period from our premises: 4–8 weeks).
  • Strong verbal, written, and interpersonal communication skills.
  • Excellent phone etiquette and multitasking abilities.
  • Prior experience in English call centers is a plus.


 

 What You’ll Get:

  • Attractive salary + unlimited performance bonus.
  • Clear career pathways and growth opportunities.
  • Online training (4–6 weeks remotely, with 1–2 days onsite weekly as needed).
  • Transition period: 6–8 weeks onsite after training.
  • Hybrid work model: work from home with 1–2 days onsite weekly.
  • 2 days off per week, rotational shifts (~9 hours including breaks).
  • All equipment provided + data allowance.
  • Annual leave balance + lieu days.
  • Social, medical, and life insurance (up to 100K/year).
  • Shuttle transportation with predefined pickup points.
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