الخبرة : 5-8 سنة
الراتب : no mention
المكان : Eastern
Job summary
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.
Qualifications
- degree in hospitality
- previous experiences in the Front Office Department within a hotel
- Excellent written and verbal English communication skills
- knowledge in an additional language
Responsibilities
- Offer consistently professional, friendly, warm and engaging service
- Give a warm welcome and check in guests taking into account the established SOPs
- Check out of departing guest in accordance with the established standards
- Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
Skills
- Computer literate
- previous experiences with Opera
Desired requirements
- customer driven
- proactive and 'switched on' personality
- outgoing, charismatic and approachable character
- great team player
Benefits
- fast paced environment
- multi-cultural team and guests