The Sales Assistant serves as a front-line representative for the showroom. Approaches and greets customers as they enter the showroom, answer basic inquiries, identifies the customer’s need and direct them to sales consultants accordingly. She ensures a customer friendly environment with an exceptional customer experience.

Responsibilities

• Approach and greet showroom customers and determine the nature of their visit.
• Handle the sales deals (data entry of the customers).
• Prepare required sales activity reports and statistics in a timely and accurate manner.
• Make sure customers are seated comfortably and offer refreshments.
• Assign suitable sales consultant based on customer need and purpose of visit.
• Inform the sales consultant with the customer’s name and needs.
• If no sales consultant currently was available, she apologizes to the customer, inform him/her about the expected wait time and quickly notify the showroom manager
• Record customer visits and walk-ins and report the data to the branch manager on daily basis. The branch manager compares the submitted walk-in report with the sales representative’s walk-in records to monitor and track their performance.
• Handle phone calls directed to the showroom. Understand the customer needs and redirect the call to one of the available sales representatives accordingly. In case no sales representative is available, apologize for inconvenience and promise a call back.

Qualifications

• 
  Bachelor's Degree or equivalent experience
• Customer-service oriented
• Proficient in Microsoft Office
• Excellent Command of English is a Must
  

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