Job Summary:

The Sales Operations Coordinator supports the sales team by managing daily operational tasks, coordinating tender and bidding activities, and ensuring smooth communication and documentation flow across departments. This role requires strong organizational skills, attention to detail, and the ability to handle multiple priorities efficiently.

Key Responsibilities:

Sales Operations & Bidding

• Consolidate and prepare tender and bidding documentation in coordination with sales and technical teams.
• Track and manage deadlines for proposals, RFPs, and customer submissions.
• Maintain accurate records of bids, contracts, and follow-ups to ensure timely responses and compliance with requirements.

Leads Management

• Manage the company’s main phone lines and distribute customer leads to the appropriate sales representatives.
• Distribute official company correspondence (letters, faxes, and emails) to relevant departments and ensure proper documentation.

Sales Delegations & Claims

• Handle documentation and follow-up related to sales claims, delegations, and approvals.
• Manage the CEO’s calendar for sales-related meetings and coordinate sales review sessions.
• Track and monitor sales correspondence and ensure follow-up actions are completed on time.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 1–2 years of experience in sales operations, sales coordination, or administrative support (preferably in a commercial or technical environment).
• Strong organizational and time management skills, with the ability to manage multiple priorities.
• Excellent communication skills (written and verbal).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong attention to detail and accuracy in documentation.
• Ability to work collaboratively with cross-functional teams and maintain professionalism under pressure.
• Familiarity with CRM systems or sales tracking tools is a plus.
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