About the Role:

• We are seeking a highly organized and customer-focused Guest Experience Supervisor to oversee the daily operations of our facility. The ideal candidate will have a strong hospitality background and extensive experience in managing housekeeping, security, and guest services to ensure a seamless and exceptional experience for all occupants and visitors.

Key Responsibilities:

• Manage all building operations, ensuring smooth and efficient day-to-day functioning.
• Supervise and coordinate the housekeeping team, ensuring high standards of cleanliness and maintenance.
• Oversee thesecurity team, including scheduling, training, and ensuring safety protocols are followed.
• Act as the primary point of contact for guest relations, addressing requests, concerns, and ensuring high satisfaction.
• Develop and implement operational policies and procedures to enhance efficiency.
• Monitor building facility maintenance.
• Handle emergencies and incidents promptly, ensuring minimal disruption to operations.
• Maintain inventory of supplies and equipment, ensuring cost-effective procurement.

Qualifications & Skills:

• minimum 5 years of experience , preferably within hospitality (hotels, high-end residential properties).
• Strong leadership skills with experience managing housekeeping, security, and guest services teams.
• Outstanding communication and interpersonal skills for dealing with guests, staff.
• Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
• Hotels background is a must

Location : Cairo,Maadi

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