Call Center Agent at MAYDAY

Call Center Agent at MAYDAY
نوع العمل : عمل جزئى
الخبرة : 0-1 سنة
الراتب :
المكان : cairo


Experience Neede1Year 
Career LevelEntry Level (Junior Level / Fresh Grad)
Education LevelNot Specified
Salary3500 To 4100 EGP Per Mont

Job Description
Provide customerswith ongoing technical support to resolve any issues

Provide Assistance to service providers helping maintain high provider satisfaction

Maintain operations cycle by ensuring customer requests are properly tracked and completed efficiently

Follow proper escalation protocol to ensure all issues are resolved in timely manner

Demonstrate and explain the operation and use of our services to consumers

Job Requirements

0  1 customer service or operations experience Preferably in start-up environment

Strong problem solving and research skills

Ability to work in shiftsGood Communications skills and ability to work within a team

Customer orientation and ability to adapt/respond to different types of characters

Priority to hiring will be for fresh graduates and senior student