Job Description

Reach out to existing and potential customers to present our product and service offering.

Learn details about our product and service offerings.

Answer incoming calls from prospective customers.

Use scripts to provide information about products features, prices etc. and present their benefits. 

Ask pertinent questions to understand the customers’ requirements. 

Persuade the customer to buy by demonstrating how merchandise or services meet their needs.

Record the customers personal information accurately in a computer system.

Deal with complaints or doubts to safeguard the companys reputation.

Go the extra mile to meet sales quota and facilitate future sales.

Keep records of calls and sales and record useful information.

Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes. 

Job Requirements

Bachelor’s degree from a reputable university.  

Excellent communication and presentation skills.

Skilled in negotiation and dealing with complaints.

Persistent and results oriented.

Patient and able to handle customer rejection.

Knowledge of sales and marketing principles and strategies. 

Speed and accuracy in typing.

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