الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Cairo- Egypt
Job Description
About the role
We are seeking a Retail Receptionist with a hospitality background to join our team. As the first point of contact for our customers, you will play a vital role in providing exceptional customer service and ensuring a positive experience for everyone.
What You will Do
- Greet and welcome customers in a friendly and professional manner, creating a warm and inviting atmosphere.
- Provide customer support by addressing inquiries, resolving issues, and providing information about our products and services.
- Manage the appointment calendar efficiently.
- Maintain an organized reception area, ensuring it reflects a professional image.
- Assist with administrative tasks such as data entry, filing, and organizing documents.
- Collaborate with other team members to coordinate sales team efforts and ensure a seamless customer experience.
Job Requirements
- Previous experience in a retail or hospitality setting is required, with a strong understanding of providing excellent customer service.
- Exceptional interpersonal and communication skills, both verbal and written.
- Professional appearance and demeanor, with the ability to create a positive first impression.
- Strong organizational and time management skills, with the ability to multitask effectively.
- Proficiency in using computer systems and Microsoft Office Suite.
- Flexibility to work in a fast-paced environment and adapt to changing priorities.