Job Details
Experience Needed
0 To 1 Year
Career Level
Entry Level Junior Level Fresh Grad
Education Level
Bachelors Degree
Salary
8000 To 9000 EGP Per Month Bonus Social Insurance Medical Insurance
Job Description
Assist in the formulation of targets for individuals and teams
Handle inbound and outbound calls from potential clients and provide exceptional customer service
Assist customers with inquiries provide information about our services and address any concerns they may have
Maintain accurate records of interactions and update the customer database
Collaborate with team members to ensure customer satisfaction and achieve sales targets
Anticipate escalation and take over calls when needed
Devise ways to optimize procedures and keep staff motivated
Keep management informed on issues and problems
Prepare monthly annual results and performance reports
Job Requirements
Proven experience in a call center or customer service role real estate knowledge is a plus but not required
Experience in customer service is essential
Proficient in English knowledge of additional languages will be a definite plus
Working knowledge of MS Office
Outstanding communication and negotiation abilities
A results oriented approach
Strong problem solving abilities and the ability to handle difficult situations professionally
Ability to work in a fast paced environment and handle multiple tasks simultaneously
