Call Center at Mountain View

Call Center at Mountain View
نوع العمل : عمل جزئى
الخبرة : 0-1 سنة
الراتب :
المكان : cairo

Job Details

Experience Needed

0 To 1 Year

Career Level

Entry Level Junior Level  Fresh Grad

Education Level

Bachelors Degree

Salary

8000 To 9000 EGP Per Month Bonus Social Insurance Medical Insurance

Job Description

Assist in the formulation of targets for individuals and teams

Handle inbound and outbound calls from potential clients and provide exceptional customer service

Assist customers with inquiries provide information about our services and address any concerns they may have

Maintain accurate records of interactions and update the customer database

Collaborate with team members to ensure customer satisfaction and achieve sales targets

Anticipate escalation and take over calls when needed

Devise ways to optimize procedures and keep staff motivated

Keep management informed on issues and problems

Prepare monthly annual results and performance reports

Job Requirements

Proven experience in a call center or customer service role real estate knowledge is a plus but not required

Experience in customer service is essential

Proficient in English knowledge of additional languages will be a definite plus

Working knowledge of MS Office

Outstanding communication and negotiation abilities

A results oriented approach

Strong problem solving abilities and the ability to handle difficult situations professionally

Ability to work in a fast paced environment and handle multiple tasks simultaneously

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