Greeting guests as soon as they arrive at the clinic
Direct visitors to the appropriate person and office
Answer screen and forward incoming phone calls
Ensure reception area is tidy and presentable with all necessary stationery and material (e.g. pens forms and brochures)
Provide basic and accurate information in person and via phone/email
Receive sort and distribute daily mail and deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook issue visitor badges)
Update calendars and schedule meetings
Arrange travel and accommodations and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing photocopying transcribing and faxing