Main role
Receptionist s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Responsibility
Greet and welcome guests as soon as they arrived
Direct visitors to the appropriate person and office
Answer screen and forward incoming phone calls If needed
Ensure reception area is tidy clean and presentable with all necessary stationery and material
e.g. pens forms and brochures
Provide basic and accurate information in person and via phone email
Arranging required permits for all visitors and contractors
Receive sort and distribute daily mail deliveries
Maintain office security by following safety procedures and controlling access via the reception desk monitor logbook issue visitor badges
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travels and accommodations and prepare vouchers
Managing the daily requests for Meeting and Training rooms
Keep updated records of office expenses and costs If needed
Perform other clerical receptionist duties such as filing photocopying transcribing
Record the daily attendance for the Facilities team
Follow the Facilities team KPIs and send weekly report.
Qualifications
Should have a pleasant personality.
Proven work experience as a Receptionist Front Office Representative or similar role.
Good knowledge in Microsoft Office Suite.
Hands on experience with office equipment printers .
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Good organizational skills.
Multitasking and time management skills with the ability to prioritize tasks.
Customer service attitude.
High school degree.