Main role

Receptionist s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibility

Greet and welcome guests as soon as they arrived

Direct visitors to the appropriate person and office

Answer screen and forward incoming phone calls If needed  

Ensure reception area is tidy  clean and presentable  with all necessary stationery and material

 e.g. pens  forms and brochures

Provide basic and accurate information in person and via phone email

Arranging required permits for all visitors and contractors

Receive  sort and distribute daily mail deliveries

Maintain office security by following safety procedures and controlling access via the reception desk  monitor logbook  issue visitor badges

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings

Arrange travels and accommodations  and prepare vouchers

Managing the daily requests for  Meeting and Training  rooms

Keep updated records of office expenses and costs  If needed

Perform other clerical receptionist duties such as filing  photocopying  transcribing

Record the daily attendance for the Facilities team

Follow the Facilities team KPIs and send weekly report.

Qualifications

Should have a pleasant personality.

Proven work experience as a Receptionist  Front Office Representative or similar role.

Good knowledge in Microsoft Office Suite.

Hands on experience with office equipment  printers .

Professional attitude and appearance.

Solid written and verbal communication skills.

Ability to be resourceful and proactive when issues arise.

Good organizational skills.

Multitasking and time management skills  with the ability to prioritize tasks.

Customer service attitude.

High school degree.

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