Job Details
Experience Needed
0 To 4 Years
Career Level
Entry Level Junior Level Fresh Grad
Education Level
Bachelor s Degree
Salary
Confidential
Job Categories
Customer Service Support
Pharmaceutical
Skills And Tools
Customer Service
Customer Support
Pharmacy
Customer Care
English
Arabic
computer
Computer Skills
Call Center
Job Description
Provide quality efficient and non judgmental telephone customer service to patients
Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL
Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning to guarantee taking the right decisions
Job Requirements
Bachelors degree in pharmacy
0 to 5 years experience
Good in English Arabic Written Spoken
Very good computer skills
Full time job