## Required Qualifications
- High school diploma required; Bachelor's degree in Communications, Customer Service, or related field preferred
- 2+ years of customer service experience, preferably in e-commerce or retail
- Experience with social media platforms and social media management tools
- Experience with customer service platforms and CRM systems
 

## Skills & Attributes

- Patient and empathetic approach to customer concerns
- Strong problem-solving abilities
- Detail-oriented with excellent follow-through
- Ability to remain calm under pressure
- Self-motivated with excellent time management skills
- Proficient in handling multiple conversations simultaneously

## Technical Requirements
-Computer skills in word and excel 
- Experience with social media management tools
- Knowledge of e-commerce platforms
- Basic understanding of order management systems
- Familiarity with digital communication tools

- Full-time position
- Remote work options available
- Weekend availability may be required

Apply from here