Main Responsibilities


As an HR Specialist, you are responsible for the opoerational day to day duties. On a daily basis, you will be assisting HR Manager and employees with HR activities and compliance. Your responsibilities will include, without being limited to:


Ensures admin processes are running smoothly


Ensures admin requests are treated according to agreed SLAs


Responsible for receiving all the hiring documents of the new hires.


Responisble for making the new employees sign their contracts and social forms.


Responsible for the onboarding/offboarding employees on system and their emails as well.


Work cross functionally with different departments to insure a smooth onboarding for new employees.


Responsible for issuing finger prints of the new employees


Assists in the recruitment process


Make sure that all employees have received their medical insurance and premium cards.


Make sure that all employees have opened bank accounts. And followup on the new ones.


Assist in the preparations of the orientaion awarness and training sessions.


Own and manage process execution of work/residence permits for all international employees


Maintain the database and employee files


Develop forms and processes for all employee-related requests/actions


Define the policies, e.g. handbooks, disciplinary policy in line with Jumia standards and tone of voice


In charge of the administration & communication of all company benefits, e.g health and life insurance.


Support the Human Resources Business Partners in identifying business challenges using data analysis to help influence changes in operations, processes or programs.


Support the Human Resources Business Partners in investigations, counselling sessions and terminations.


Follow up on end of probations


Follow up on contract renewals


Required Skills & Qualifications


Approachable and responsive, able to connect with employees at all levels


Supportive team player with a strong drive to create a positive work environment


Applies solid judgment ensuring integrity, compliance & confidentiality


Strong interest in innovative HR solutions and process improvement


Understanding of HR concepts and principles


Detailed-oriented with excellent organizational & documentation skills


Proponent of the segmented HR model, understands the benefits


Familiarity in supporting change management processes


Talent to manage multiple priorities simultaneously - orientated on results - while retaining all information


Bias for action, strong work ethic, and desire to achieve excellence


Minimum 5 years experience in HR


Bachelors degree in business administration, Human Resources or related field is required


Excellent knowledge of English and Arabic (verbal and written) is required, an additional language is a plus; strong communication skills are critical


Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge (Pivot, VLook up etc..)


We Offer


A unique experience in an international, entrepreneurial, yet structured environment


An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines


The opportunity to be part of a team full of talented people with the best backgrounds

Apply for here