نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Egypt
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Egypt
Relationship Officer
Date: Oct 7 2020
Location: Louran Branch (EGY24) Egypt
Company: AL AHLI BANK OF KUWAIT
Job Purpose
Deliver high quality service to customers through:
1. Providing cash banking services
2. Delivering high quality service to customers through executing clients requests and providing assigned banking services
Key Accountabilities
Cash:
1. Cheque transactions: Handle customer requests for cheque collections Draft cheques issuance.
2. Cash transactions Process cash transactions after verifying signatures dates numerical amounts account funds ID checks
3. Money transfers: Handling internal transfers whether within same account or to other PBE accounts.
4. Document Processing Process all documents related to cash activities promptly and accurately to ensure customers satisfaction using different bank systems and keep them updated accordingly.
5. Corporate governance Ensure all activities comply with corporate governance regulatory/legal frameworks
Sales:
1. Sales: Identify sales leads by talking to customers and understanding their requirements directs them to sales team in the branch where a potential sales opportunity is identified.
2. Customer service: Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints .Act as the first channel in implementing the Retention Strategy by talking to the customers who want to close their accounts and offering them alternative solutions.
3. Customer administration: Send receive and file confirmations and ensure transfers are properly processed and holds custody of all customers documents and direct them as required.
4. ATMs: Ensure that the branch and on-site ATMs are clean and presentable and report any issues to the Branch manager for follow – up. If it is observed that the ATM is not working officer has to escalate to Branch Manager immediately.
Education
Bachelors Degree or equivalent certification/experience in Economics
Experience
From 0 to 4 years of Banking experience
Skills
Competencies
Professional Ethics
Effective Communication
Customer Centric
Result Focus
Apply From Here
Date: Oct 7 2020
Location: Louran Branch (EGY24) Egypt
Company: AL AHLI BANK OF KUWAIT
Job Purpose
Deliver high quality service to customers through:
1. Providing cash banking services
2. Delivering high quality service to customers through executing clients requests and providing assigned banking services
Key Accountabilities
Cash:
1. Cheque transactions: Handle customer requests for cheque collections Draft cheques issuance.
2. Cash transactions Process cash transactions after verifying signatures dates numerical amounts account funds ID checks
3. Money transfers: Handling internal transfers whether within same account or to other PBE accounts.
4. Document Processing Process all documents related to cash activities promptly and accurately to ensure customers satisfaction using different bank systems and keep them updated accordingly.
5. Corporate governance Ensure all activities comply with corporate governance regulatory/legal frameworks
Sales:
1. Sales: Identify sales leads by talking to customers and understanding their requirements directs them to sales team in the branch where a potential sales opportunity is identified.
2. Customer service: Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints .Act as the first channel in implementing the Retention Strategy by talking to the customers who want to close their accounts and offering them alternative solutions.
3. Customer administration: Send receive and file confirmations and ensure transfers are properly processed and holds custody of all customers documents and direct them as required.
4. ATMs: Ensure that the branch and on-site ATMs are clean and presentable and report any issues to the Branch manager for follow – up. If it is observed that the ATM is not working officer has to escalate to Branch Manager immediately.
Education
Bachelors Degree or equivalent certification/experience in Economics
Experience
From 0 to 4 years of Banking experience
Skills
Competencies
Professional Ethics
Effective Communication
Customer Centric
Result Focus
Apply From Here