IT Support Engineer

IT Support Engineer
نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : Not Mentioned
المكان : Egypt

Job Details

Experience Needed:1 To 2 Years
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Bachelor's Degree
Salary:Confidential

Skills And Tools:

Job Description

Job Responsibilities:

  • Install, configure, and maintain operating systems such as windows server,ubuntu, debian and centos.
  • Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers, and mission critical support.
  • Diagnose hardware and software issues and implement effective solutions.
  • Respond to customer technical inquiries, providing clear guidance.

Job Requirements

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience).
  • 1 to 2 year of experience as a System Administrator also fresh graduated are welcome.
  • Advanced knowledge of server networking and virtualization technologies.
  • Proficiency in multiple operating systems (e.g., Windows Server, Linux).
  • Customer Service Orientation.
  • Knowledge of networking concepts.
  • Knowledge of operating systems (Windows Server, Linux).
  • Fluent in English (B2) above.
  • Proficient in troubleshooting hardware and software issues.
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