نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : Not
المكان : دبي
الخبرة : 0-3 سنة
الراتب : Not
المكان : دبي
As a Service Advisor, you will be the primary representation of the brand to our customers, ensuring an engaged and seamless Aftersales experience. You will build long-term relationships with customers, coordinate service processes, and contribute to revenue achievement while maintaining high customer satisfaction and retention.
What you will do:
- Build long-term relationships with customers to ensure loyalty and retention.
- Achieve monthly revenue targets by upselling services and managing discount control.
- Consult customers throughout the service process to ensure vehicles are fixed right the first time.
- Coordinate with the Production Team to provide timely vehicle progress updates to customers.
- Explain the work performed and associated costs at vehicle delivery to highlight the value of services.