الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Egypt
Job Details
Experience Needed:1 To 2 YearsCareer Level:Entry Level (Junior Level / Fresh Grad)Education Level:Not SpecifiedSalary:Confidential
Skills And Tools:
Job Description
-Understand client needs and recommend suitable hotel options from Direct's vast global network.
- Provide detailed information about hotel features, amenities, pricing, and availability.
- Process hotel reservations accurately and efficiently, ensuring a smooth booking experience for clients.
-Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and repeat business.
- Stay updated on hotel industry trends, new properties, and competitive offerings.
- Handle client inquiries and resolve any booking-related issues promptly and professionally.
-Understand client needs and recommend suitable hotel options from Direct's vast global network.
- Provide detailed information about hotel features, amenities, pricing, and availability.
- Process hotel reservations accurately and efficiently, ensuring a smooth booking experience for clients.
-Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and repeat business.
- Stay updated on hotel industry trends, new properties, and competitive offerings.
- Handle client inquiries and resolve any booking-related issues promptly and professionally.
Job Requirements
- 1-2 years of experience in sales, customer service, or a related role, preferably within the travel or hospitality industry.
- Knowledge of global hotel chains and reservation systems.
- Experience with CRM software.
- 1-2 years of experience in sales, customer service, or a related role, preferably within the travel or hospitality industry.
- Knowledge of global hotel chains and reservation systems.
- Experience with CRM software.