Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

To provide solid support in the packet Data services and Mobile internet area across all technical levels of operation, ensuring the timely resolution of individual and global complaints. It involves initiating actions to enhance network quality, availability, and resilience through project development and implementation. Additionally, responsibilities include reviewing new technologies, incident trends, troubleshooting critical situations, and coordinating packet core and network planned activities to ensure fault-free operation and adherence to quality standards.