Job Description

We are looking for a professional and service-oriented Front Office Agent to join our hospitality team at a remote desert tourist camp in Oman. The ideal candidate will serve as the first point of contact for our guests and play a key role in ensuring a welcoming and efficient guest experience, while upholding the highest standards of hospitality and service.

Skills

Key Responsibilities:

Greet guests warmly upon arrival and ensure smooth check-in and check-out procedures

Manage reservations and handle booking inquiries (phone, email, or in person)

Provide guests with accurate information about camp services, local attractions, and desert activities

Handle guest requests, feedback, and complaints promptly and professionally

Maintain updated records of guest information, payments, and room availability

Coordinate with other departments to ensure guest satisfaction

Ensure the cleanliness and organization of the reception area

Assist with administrative tasks as needed

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Required Profile:

Previous experience in front office or customer service roles (hospitality experience preferred)

Good English communication skills (Arabic or Hindi is an advantage)

Ability to work in a remote desert environment

Professional demeanor and a strong sense of hospitality

Comfortable using hotel management or reservation software

Flexibility to adapt working hours based on camp operations

Training in hospitality or tourism is a plus

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Employment Conditions:

Accommodation & Meals: Free housing and meals provided on-site

Contract Duration: 9 months of work / 3 months of paid leave per year

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Benefits:

Round-trip air ticket from home country

1.5x salary during the 3-month leave period

Unique opportunity to live and work in the heart of the Omani desert

Work in a supportive and multicultural team environment

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Job Details:

Employment: Full-time

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