Job Description
Roles & Responsibilities
- Perform daily health checks and monitoring of the One Identity Manager environment
- Troubleshoot and resolve IAM-related incidents and service requests
- Maintain the IAM infrastructure
- Configure and manage attestation processes from a technical and configuration perspective
- Consult with client stakeholders on IAM best practices and improvements.
- Maintain daily communication with the client regarding system status and ongoing activities
- Implement minor workflow changes and process improvements
- Onboard and integrate new target systems into the governance framework
- Create and maintain documentation for IAM processes and configurations
- Support audit and compliance requirements related to identity management
- Provide training and end-user support