Job Details

Experience Needed:1 To 3 Years

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Bachelor's Degree

Salary:Confidential

Job Categories:

• IT/Software Development
• Engineering - Telecom/Technology

Skills And Tools:

Technical troubleshootingIncident management

Job Description

 

• Resolve software and hardware inquiries and install, maintain, troubleshoot, support, and repair desktop/laptop hardware and software. 
• Identify and publish internal solutions to solve problems and troubleshoot system and network problems and diagnose and solve network hardware/software faults and collect information/DB about nodes for future use, installing network devices. 
• Manage user accounts across multiple systems including the email / SAP accounts and troubleshoot/resolve profile issues. 
• Monitor infrastructure and conducts frequent health checkup on computer hardware/software and execute preventive maintenance plans. 
• Ensure the delivery of equipment to new hires and install all the required software programs on it.
• Order spare parts related to computers or network equipment after identifying the shortages.
• Welling to learn new technologies. 
• Has basic knowledge of network and systems infrastructure

Job Requirements

 

• Bachelor's degree in Computer science or Engineering. 
• 1: 3 years of experience in IT role. 
• Good knowledge of MCSA or CCNA. 
• Experience in SAP system “Account management”. 
• Flexible and multi-tasker. 
• Professional English speaker. 
• Has good knowledge in programming languages like html, CSS, python is a plus.

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