Job Details

Experience Needed:1 To 3 Years

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Bachelor's Degree

Salary:Confidential

Job Categories:

• Customer Service/Support
• Sales/Retail

Skills And Tools:

Customer ServiceMicrosoft OfficeSalessales skillsTelesales

Job Description

Telesales Representative

•  Contact potential or existing customers to inform them about a product or service using scripts
•  Answer questions about products or the company
•  Ask questions to understand customer requirements and close sales
•  Direct prospects to the field sales team when needed
•  Enter and update customer information in the database
•  Take and process orders in an accurate manner
•  Handle grievances to preserve the company’s reputation
•  Keep records of calls and sales and note useful information

Job Requirements

• Educational Requirements: Bachelor Degree
• Special Certification or Training Required: N/A
• Required Industry Experience: Fresh graduate or 2 years of experience
• Technological Requirements: Microsoft office suite
• Language Requirements: Good command of English

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