• Act as a first level support function to existing and new-to-bank customers for the SQMEA product offering. This includes:

1. Day to day operational inquiries
2. Onboardings
3. Complaint management 

• Provide effective support to Relationship Managers for various administrative tasks.
• Pro-actively broaden and deepen relationships with existing & new-to-bank customers through effective contact and delivery of the SQ product offering.
• Liaison point with our Headquarter in terms of problem solving and proposition development in accordance with the department’s requirements.
• Help resolve queries from customers, internal & external relationships directly within own area of expertise or authority, or by referring to superior or other appropriate colleagues where necessary.

• Minimum of 2 years of experience in a variety of Client facing (Sales) service and administration roles within the financial sector.
• Ability to communicate effectively in a verbal and written form in multiple languages, English being mandatory, Arabic, French or German being beneficial.
• Ability to work on own initiative, multi-task and prioritize workload.
• Strong customer service orientation with the ability to work under tight deadlines to exceed customer expectations.

• للتقديم الان